Training and Development of Employees Using Immersive Technology

Immersive technology (Virtual Reality, Augmented Reality and Mixed Re­ality) blurs the line between physical and virtual worlds, providing inno­vative opportunities for employee training and development. This chapter explores its applications in human resource management, focusing on on­boarding, upskilling, and enhancing safety protocols. By offering realistic and adaptable simulations, immersive technology enables employees to acquire technical skills, refine soft skills, and practice safety measures in controlled, risk-free environments. The method’s strength lies in its ability to personalize learning experiences, deliver immediate feedback, and simu­late scenarios that are dangerous, costly, or otherwise unattainable in real life. For instance, VR fosters engagement and enhances knowledge reten­tion, while AR and MR combine real-world environments with interactive digital overlays, facilitating hands-on learning. The chapter highlights both the potential and limitations of immersive technologies, including techno­logical, psychological, and organizational challenges. It underscores the es­sential role of psychologists and HR professionals in integrating these tools into training strategies, ensuring alignment with organizational goals, and evaluating outcomes. While immersive technology requires careful plan­ning and resources, its transformative impact on workforce development positions it as a cornerstone of modern workplace practices.